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ClearWater Express Car Wash
- Terrell, TX
About this business
Location details
250 Crossroads Parkway, Terrell, TX, 75160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
I am currently filing a complaint with the bbb due to an incident and no response to my emailed complaint. This carwash brutally scratched my trunk . I went and alerted an employee immediately when I was drying it off. Viewed the camera and there are CLEARLY no scratches on my car..the manager on duty even sd he can't see anything but he has to submit it..almost a week later I get a call from a specialist saying my claim is denied bc the scratches were there and it if was their fault, the scratches would be uniform on all ca... read more
I have left multiple messages with the customer service number to make some changes to my account and I still have not ever received a phone call back.
Didn’t even touch the bugs on the front of my car. And for a Tuesday morning they were out of towels. Would not recommend.
Business response:
We appreciate you taking the time to leave feedback on your visit. We strive to give you the very best car wash experience. Please come by and talk with the manager to see if we can turn this around for you.
Wanted to pause my membership due to no longer having my vehicle after an accident over the weekend. Called & emailed,the rep I spoke with didn’t want to help & was rude. Ended up canceling my membership all together. Super disappointed!!
Business response:
After viewing your account and the email correspondence with our Store Support Center we can see where you were directed to the store for help with this issue. We're sorry to hear your experience wasn't what you expected. We would love to talk with you further, please call 214-674-0636.
Frequently asked questions about ClearWater Express Car Wash
How is ClearWater Express Car Wash rated?
ClearWater Express Car Wash has a 4.8 star rating with 1,529 reviews.
When is ClearWater Express Car Wash open?
ClearWater Express Car Wash is closed now. It will open at 7:00 a.m.