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9801 Jones Rd W, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
very bad customer service and they are the worst reps ever. they upgraded to a new system which I have been charged on. then they refunded me partial money and wanted me to pay full price all over again and wait for 20 more minutes in their long line. sadly .
Business response:
We apologize for the inconvenience you experienced during your visit to BlueWave Express Car Wash. We understand your frustration with the new system upgrade and the issues it caused with your payment. Our team is working diligently to address these concerns and improve our customer service. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Please feel free to reach out to us at (877) 503-0008 if you have any further questions or concerns.
very bad customer service and they are the worst reps ever. they upgraded to a new system which I have been charged on. then they refunded me partial money and wanted me to pay full price all over again and wait for 20 more minutes in their long line. sadly . this is in regards to barker cypress location.
Business response:
We apologize for the inconvenience you experienced at our Barker Cypress location. We understand your frustration with the new system upgrade and the confusion it caused with your payment. We strive to provide excellent customer service and will address this issue with our team to ensure it doesn't happen again. Thank you for bringing this to our attention. If you have any further concerns, please contact us at (877) 503-0008.
I'm done with this place. An employee turned off the vacuums before I was finished because it was closing time! How rude! Then he ignored me when I tried to talk to him about it. I go to the new place closer to me just a block over, iShine. They offer more services anyway.
BlueWave Express Car Wash has a 4.4 star rating with 1,205 reviews.
BlueWave Express Car Wash is open now. It will close at 8:00 p.m.