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BlueWave Express Car Wash
- Car Wash
- Magnolia, TX
About this business
Location details
33020 FM2978, Magnolia, TX, 77354, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Recommended
I moved to Austin in January. I've been trying to get ahold of this place for 2 1/2 MONTHS and they keep charging me. I've sent 5 Email, tried to cancel using their online system.... called and been on hold for 30+ mins numerous times.... this is ridiculous. I hate to resort to bad reviews but i dont know what else to do. They owe me over $70 at this point and i'm so irritated!!!!!!!!! A good carwash- but terrible customer service!!!!!!!!
Business response:
We're concerned to hear about your experience. Please contact us at (877) 503-0008 so we can resolve this issue promptly.
I became a member and was happy with the service. My bike rack was never a problem and they even mentioned they turn a part off in the wash for bike racks. Sunday, we reminded them of the bike rack and reassured us it was secure to continue with the rack and stated again the part will be turned off to accommodate a bike rack. A few minutes in, the machine shut down after we felt a jolt. The rack was destroyed. The team working that day was kind and helpful and very apologetic. They filed a claim for me and I called man... read more
This was a first. I was taking my time pullling my car into the assembly line for a wash. Everybody knows, you get too close and your car gets bumped then you’re on your own. Was waving at the guy, smiling like ‘gimme a second for more space’. He walks up & has me roll down my window so he can threaten to ‘blacklist me’ so I won’t be able to return. No worries guy, I won’t be returning. Glad your business is doing so well you can abuse your customers.
Business response:
It's regrettable to hear about your experience. Please feel free to reach out to us at (877) 503-0008 to discuss this further.
I’ve been a member of the Magnolia location for close to 12 years! Whoever has taken this location over has partaken in some shady business practices. Our family {on three separate occasions} were told that we needed to present a debit card to the team member to “associate our account, identify us and connect our license plates to our tag as they were going away with tags.” I told them I did not feel comfortable giving them my debit card as there would be no reason they need my debit card to associate my license plate to m... read more
Business response:
We apologize for any inconvenience you have experienced at our Magnolia location. We take your concerns seriously and would like to address them. Please contact our customer service team at (877) 503-0008 so that we can investigate this matter further and resolve any issues. Thank you for bringing this to our attention.
SCRATCH!!! the machine scratch my hood. Clearly it's from the drive thru because it's a straight line. The worst part is that Blue Wave does not what to fix the damage. Management said "we checked the tapes and that scratch was already there". I asked to see the tape and was told it was already archived. Poor customer service. My recommendation: not worth the risk
Didn't even wash my car! Bugs and dirt still on my car... was not happy at all.
Frequently asked questions about BlueWave Express Car Wash
How is BlueWave Express Car Wash rated?
BlueWave Express Car Wash has a 4.6 star rating with 862 reviews.
When is BlueWave Express Car Wash open?
BlueWave Express Car Wash is closed now. It will open at 7:00 a.m.