I have had this account since 2022. When it was time for me to renew there was a issue and i was helped out. When I came to get my carwash afterwards something was wrong with the account but the person in charge that day allowed me through and was confused on why my account wasnt showing properly. So today more issues. I renewed with a new debit card in August. It took 19.99 out of my account on September 9th. Today is September 15. The lady is telling me that they tried to draw money from my account from a old card. That ma... read more
I went to this this car wash in my hellcat with my antenna on top of my 2021 dodge charger. When I came out the car wash my antenna was damaged. afterwards I later called all locations to get in touch with a manager. Finally after several to calls and attempts to contact someone with my concerns. I finally spoke with a manager from the Mansfield road location. Who then told me they do NOT fix or replace antenna’s . I was furious and mad and highly upset. I came out of pocket 240$ in damages from factory parts and labor . I... read more
They don’t answer the phone and you can’t cancel your membership online. Really liked this car wash but now that I no longer live in Shreveport it shouldn’t be a hassle to cancel especially since I SPECIFICALLY asked the man who sold me the membership if it was easy to cancel because I knew I would not be in Shreveport for very long. Ridiculous business practices.
We bring our car every week. I love that you all provide cleaning supplies and drying towels!!! Most of the employees are very good about washing the front and the back of the vehicles. The employees are helpful and respectful.
Thank you so much. God bless you all and your future endeavors.
I love this place. I happened to go in when they offered a month of washes at a sale price of $9.99. I was told they would text me when my month was up to see if I wished to renew it at regular price. They never did and just took $29.00 out of my acct. I cannot reach anyone to address the issue.
